Frequently Asked Questions(FAQ)
1. What is Experience Channel, and how does it work?
Answer: Experience Channel is a streaming platform that allows users and companies to host, manage, and stream videos to their audience. It supports live streaming and on-demand videos, making it easy to share content securely and efficiently. 2. What types of content can I stream on the platform?
Answer: You can stream various types of content including corporate training sessions, educational courses, fitness classes, entertainment shows, sports events, webinars, and more. 3. How do I upload and manage my videos?
Answer: After logging in, you can upload videos through the management portal. You can view the complete guide and training material to work on the management portal to upload and configure branding as per your requirement. 4. Can I stream live videos on the platform?
Answer: Yes, our platform supports live streaming. You can schedule live streams, share links with your audience, and interact with viewers in real-time through live chat features. 5. What devices are supported for streaming?
Answer: Our platform is compatible with all major devices including desktop computers, laptops, smartphones (iOS and Android), tablets, and smart TVs. 6. Is there a limit to the number of videos I can upload?
Answer: The limit depends on your subscription plan. We offer different plans based on storage and streaming needs, and you can upgrade at any time. 7. Can I monetize my content on the platform?
Answer: Yes, you can monetize your content through various options. You can provide subscription based pricing for your channel or ad-based revenue models. 8. How can I track the performance of my videos?
Answer: Our platform offers detailed analytics, including viewer counts, watch time, audience demographics, and engagement metrics to help you measure your content’s performance. 9. What kind of support do you provide?
Answer: We offer customer support through live chat, email, and phone. Our Help Center also provides guides, tutorials, and FAQs to assist you. 10. How do I customize the channel and video player to match my brand?
Answer: Our platform allows you to customize the entire website with your logo, colors, and branding elements, ensuring a seamless and professional viewing experience for your audience.